Independent assistance
This is not Aer Lingus customer service. Independent agency fees may apply. Ask for the provider’s business identity and an itemized quote before authorizing paid work.
Before you call
Have your route, travel dates, original seller and the outcome you want ready. We do not publish a guaranteed opening schedule or response time. If you cannot connect and need urgent airport help, contact the operating airline directly.
Before you email
Describe your question without sending passwords, payment-card details or passport scans. Ask for the appropriate secure channel if a service later requires documents.
Looking for an office?
No physical customer-service location or airline airport desk is advertised on this website. Use the phone or email contact route.
Need the airline?
Use official channels for flight operations, baggage tracing, check-in and account access.
Go to official airline help